How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Had Advanced Virus Co. in Fla. repair my computer all

Customer Question

had Advanced Virus Co. in Fla. repair my computer all day/doesn't work right / installed Panda/ can't get into or find my gmail
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message when accessing your gmail email?

What did the repair company say? Did you contact them first or did they contact you first?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
they did call back 5 or 6 times for verification and I was watching the whole time . they really seemed to try and they gave me a tech no. for gmail. you have to remember I build airports not computers,,,,this is loss is bad
Expert:  Viet - Computer Tech replied 1 year ago.
They charged you that much? It seems like a scam to me.
Can I connect remotely to your computer, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you.

Related Computer Questions