Hi,I'm sorry about the issue. What's the model of your HP computer?When did you install Windows 10?What happens when you use Windows 10? Is there any error or message?Please reply at the box below. Thank you.
What's the approximate date did you install Windows 10?Do you have the windows 7 or recovery / restore disk?Are you able to back up your data files, such as documents, photos, etc. to a USB external hard drive or USB flash drive?
Is the HP printer model Laserjet 1600 or Officejet 6100, etc.?
Is printing still working fine? Or does only the scanning have issue?Turn off the laptop, then turn it back on, then right away, keep pressing and releasing the key F11 on the keyboard, does it give you a recovery menu?Please reply at the box below. Thank you.