How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask A. Stevens Your Own Question

A. Stevens
A. Stevens, Computer Support Specialist
Category: Computer
Satisfied Customers: 1555
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
71208907
Type Your Computer Question Here...
A. Stevens is online now
A new question is answered every 9 seconds

I need to uninstall Google Chrome that I installed myself

Customer Question

I need to uninstall Google Chrome that I installed myself here at work. It is incompatible with Creo Viewer, so I need to have my IT guys install their earlier (compatible) version of Chrome. "Google" does not appear in the Programs and Features list where I could normally uninstall it. Since you guys made it possible for me to install Chrome without admin rights, can you help me uninstall it without admin rights? Then I can get out of being in trouble for installing an incompatible Chrome, and causing IT this heartburn.
Submitted: 1 year ago.
Category: Computer
Expert:  A. Stevens replied 1 year ago.

Hi, I am A. Stevens here to help with your question!

Expert:  A. Stevens replied 1 year ago.

So if for some reason Google Chrome does not appear in the programs and features list this is the resolution to remove it

Expert:  A. Stevens replied 1 year ago.

Manually delete the Chrome folder. Right-click the Chrome icon on the Start screen, go to "Open File Location", which opens where the shortcut is inside the Start menu folders. Right-click that again, and once more choose "open file location", which will find the real chrome.exe (not a shortcut). Go up one level and delete the entire Chrome folder.