How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a dell desktop computoer with microsoft windows xp

Customer Question

I have a dell desktop computoer with microsoft windows xp professional version 2002 with service pack 3. my computer has a Intel(R) Core(TM)2 Duo CPU, E8400 @ 3.00 GHz. & 3.25 GB of RAM (Physical Address Extension).
I have a 32 bit system.
I want to know how to upgrade my Internet windows version to another windows version with losing any data I currently have on my current harddrive. Is Windows 7 or 8 acceptable. I don't think I need Windows 10.
Please advise what steps I need to take
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What's the model of your Dell computer?

Do you have the windows 7 disk and license / product key?

Is there any issue with your Dell windows xp computer that you need to upgrade?

Please reply at the box below. Thank you.