I am the person that will be helping you today.
May I ask which type of profile you are referring to? (ie: Mac Os Account Profile, Email Profile online, Mac Mail Profile, etc)
I will be standing by.
Thank you for the update.
To cancel your ourtime.com account, follow these steps:
1. Log in to your account.
2. Go to your 'My Account' page
3. Click on 'View Account Status' under Account Status .
4. Click on 'More Account Status Changes'
5. Click on 'Remove My Profile'
6. Please take a moment to respond to the short questions.
You will be asked to confirm your cancellation. Unused time will be forfeited. Caution! All emails, photos, and records relating to your profile and account will be immediately removed from the site.
If you need anything else in the future, please let me know.
Thank you for your time today.
You can ignore the request for remote service, if you don't want to pay the $45. You can simply, follow the instructions that I posted 5 minutes ago to delete the profile. Here they are again.