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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36625
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I am unable to shut down my computer from my computer

Customer Question

I am unable to shut down my computer from my computer
Submitted: 1 year ago.
Category: Computer
Expert:  Techie_Ben replied 1 year ago.

Thank you for the question. Can you tell me what operating system you are using on your machine and what happens when you try and shut down?

Customer: replied 1 year ago.
I hold the control key down and highlight the ones to be deleted then hit the delete button. It says there has been an error and they are not deleted.
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. I'm another computer tech. Do you still need help with this?

Does your emachine computer have windows xp, vista, or 7, or 8, or 10?

Is there any error or message when shutting down your emachine computer?

What are you trying to delete?

Can you press and hold the Power on/off button on the emachine computer for about 10 seconds? That should shut down the computer. Then turn it back on and check.

Please reply at the box below to continue troubleshooting. Thank you.

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