Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.
I am sorry to hear that you are facing problem with login, can you please explain on which accout you are unable to login.
Please do not post new questions you may continue replying here.
i will help you with the password ***** me know that is it the password ***** your computer, email or some website
i will give you the steps to fix this based on your response to my above question