How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert M. Your Own Question

Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8753
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
23372949
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

In trying to eliminate some ads, I went into "edit", filled

Customer Question

In trying to eliminate some ads, I went into "edit", filled in those I didn't want delivered and hit "junk" assuming that was my choice to leave those out of delivery.
Instead it wiped out all of my inbox and I can't get it back
Submitted: 1 year ago.
Category: Computer
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

Check your trash folder, are you using Windows Live, Microsoft Outlook or something else?

Customer: replied 1 year ago.
Chrome and have explorerMy trash is emptyWill I be charged for this? I saw that the card info would be a
deposit. I do not want help if I have to pay for it.
Expert:  Cody replied 1 year ago.

I will escalate this to customer service.

Customer: replied 1 year ago.
No! I do not want help I have too
Pay for. There should be a phone # ***** could get me free assistance. My bank provides it and it works great.
Expert:  Cody replied 1 year ago.

I will go a head and opt out as you requested you don't want help for this.

Expert:  Robert M. replied 1 year ago.

We do not work for chrome or any email company. Most of them don't charge you anything in the first place and don't provide much service free or not.

If you would like to pay a fair price for service I will be happy to help you. If you want free than I suggest that you contact your bank whom you say gives you free service. Or search the Internet for the free self help that the email company provides.