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Russell H.
Russell H., Computer Systems Expert
Category: Computer
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Experience:  13+ years experience
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Modem will not hang up

Customer Question

Modem will not hang up
Submitted: 1 year ago.
Category: Computer
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Please tell me about the complete hardware and software context of your modem problem.

- for instance:

how you can tell it isn't hanging up

what computer it is in

whether the modem is a plug-in card or not (if it is a plug-in card then I would suggest reseating it while the computer is shut down.)

and so forth.

Expert:  Russell H. replied 1 year ago.

With that information, I will have several appropriate suggestions for the particular case.

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