Hi, and thank you for asking your question.
This is a known bug with Windows 10 users, and we will need to run a Powershell command to resolve the issue.
May I set up a quick remote session, which will allow me to connect directly to your screen and assist you with the issue?
Please reply back to me below. Thank you.
No issues, let's get started with the remote session now. Please open up the following link:
Click 'I agree', then download the remote tool when prompted. An 'Elsinore Screen Connect' file will be downloaded by your browser (at the very bottom of your Chrome window.)
OPEN/RUN the file from your downloads, and I'll be connected.
If you face any issues, just reply back to me below.
Thank you for the remote session. Do keep me posted on the results at your convenience, please. Thanks!
Hmm, this is a tricky one. Let me open up your question to our other experts now, who will be able to assist you further with this issue; you will be automatically notified by email when another expert picks this up.
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Hello. My name is ***** ***** I will be assisting you today.
Making sure I understand the issue, some apps are not showing up on Windows 10 start menu?
Checking in to see if you still need help with this issue, if so please reply at your convenience.
Can we setup a remote session sometime to troubleshoot?