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Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 1540
Experience:  Systems Administrator
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I have a Toshiba l305 laptop which I cant open. It appears

Customer Question

I have a Toshiba l305 laptop which I cant open. It appears that the password ***** ***** I took the laptop to Staples and was tols the the bio need to be serviced by Toshiba.
Submitted: 1 year ago.
Category: Computer
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

Are you able to get to the login screen, and here you don't know the password? or is the password ***** this screen?

Customer: replied 1 year ago.
i can get to the sign in screen, i know the last password ***** i used, but i cant sign in
Expert:  Cody replied 1 year ago.

Does it say wrong username or password?

Customer: replied 1 year ago.
At this time a sign in slot is open with a blue screen i guess for thr bio
Expert:  Cody replied 1 year ago.

Can you take a picture of the screen and attach here?

The BIOS password ***** not be able to be reset.

Customer: replied 1 year ago.
I send the pic to my.justanswer.com
Expert:  Cody replied 1 year ago.

You need to attach it here or I can't see it.

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