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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31330
Experience:  Over 20 years of consulting to the IT industry
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Can anyone tell me how to install my brother printer to my

Customer Question

can anyone tell me how to install my brother printer to my new cromebook
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me the Model of the printer please?

Thank you

Customer: replied 1 year ago.
brother mfc-490cw
Expert:  Richard replied 1 year ago.

ok, please do not shoot the messenger, but this printer cannot work with the Chromebook.

The Chromebook can be a difficult device and as such not all hardware works with it

The list of compatible printers you will see here

http://www.brother.com/E-ftp/gcp/gcp_support_model.pdf

You would have to return the printer and exchange it for a compatible one on the list I gave

You can then follow the steps on the link below to install it

http://www.brother.com/E-ftp/gcp/en/

But it has to be done with a compatible printer sorry.

I am sorry about this, and if you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Customer: replied 1 year ago.
cancel my account
Expert:  Richard replied 1 year ago.

please email customer service at***@******.*** for this

thanks