Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
What is the make/model of your tv?Who is your cable/service provider?
If you are saying the antenna works fine, and that you have the freezing problem only with the directv picture, that is a bad cable box or a problem with the dish on the roof. Unplug power to the dish box for 60+ seconds to reboot.
If no change, let me know if you have the same problem playing back a recorded dvr event (not just a live show).