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Bryan, Computer Support Specialist
Category: Computer
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Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Trying to upgrade windows 7 to windows 10 Microsoft says CPU

Customer Question

andy, trying to upgrade windows 7 to windows 10 Microsoft says CPU is not supportive. now what.
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

This is a known bug shown by the Windows 10 upgrade tool, and has since been patched with an update released by Microsoft.

May I set up a quick remote session, which will allow me to connect directly to your screen and assist you with upgrading to Windows 10?

Please reply back to me below. Thank you.

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