Hi there and welcome
To update this, please do the following
It will then be updated with your new card
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Else if you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
I am not able to due to privacy and security reasons, no one even sees your credit card, you just need to do the instructions I gave you please and you can update it.
I know its a hassle but we cannot see your card details so cannot do it.
No sorry and please do not shoot the messenger here.
When you say it didn't work what went wrong?
No sorry, you need to pay via the credit card.
But if you do the instructions I gave this is easily done, just tell me please where you get stuck
What is it you cannot figure out? where do you get stuck on my instructions on which step?
If you wish, as an additional service I can connect to your computer and we do this together?