Hi, and thank you for asking your question.
Could you provide further details about your issue, please? Are you having any specific problems with using Vista?
Please reply back to me below. Thank you.
Hmm, it looks like you did not receive my earlier reply: are you having any specific issues with Vista now? For example, is the system functioning slow, or are you getting any errors/popups?
Please disregard the remote offer (prompted by the site) for now; let's continue conversing on this page itself. Do keep me posted.
I see, all right - so you are looking to upgrade your version of Windows. Before I provide you with options, could you kindly let me know the model of your system (so that I can check if an upgraded OS will be supported)?
Keep me posted.
If you are not sure (or are not able to find the model), no issues - please reply back to me below and I'll provide you with further directions. Thank you.
Hmm; so I'm referring to the model number of your computer itself; for example, if it's a laptop, you can find the model number at the back of the laptop, like HP Envy 1455, etc. Do let me know, please.
Thank you for the info; checking the specs for the model now. Be right back.
OK, I just checked the system specs for your model, and you should able to upgrade just fine to Windows 7 itself. Once you have upgraded to Windows 7, you will be automatically prompted by Windows to carry out a FREE upgrade to Windows 10 (that's the latest version of Windows available as of yet).
You may purchase a DVD copy of Windows 7 online from Amazon, using the following link:
Once you have gotten the installation disk, just power on your system with the disk inserted and follow the on-screen directions to boot up from the disk, and install Windows 7 accordingly.
One more thing: your Dell system has 2GB of RAM installed; while that's the minimum requirement to install Windows 7, I'd advise you to upgrade your RAM to atleast 4GB, so as to ensure smooth performance with Windows 7 (as well as Windows 10.)
You may purchase the additional 2GB of RAM online as well, using the following link:
If you need more help, please use the Reply tab to continue our conversation.
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