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Barun, Computer Support Specialist
Category: Computer
Satisfied Customers: 11300
Experience:  8+ years of professional experience in providing support for tech-related issues, including computers, email and software.
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I have Lenovo Ideacentre B540. After start machine locks up

Customer Question

I have Lenovo Ideacentre B540. After start machine locks up when tiles appear and the are not responsive. What"s mine options?
Submitted: 1 year ago.
Category: Computer
Expert:  Barun replied 1 year ago.

Hi, and thank you for asking your question.

When did you first start having this issue with your Lenovo system? Also, please do this now:

Restart the computer, and when the Windows logon screen comes up, click on the Power icon at the bottom-right of the screen.

Next, HOLD down the Shift key (on your keyboard) and click "Restart". Does it bring up a blue "Choose an option" screen?

Please reply back to me below. Thank you.

Expert:  Barun replied 1 year ago.

Hi, do you still need help with this issue? Do let me know.

Customer: replied 1 year ago.
Computer fixed itself.When I started next time it started normally.
Expert:  Barun replied 1 year ago.

I see, no issues. I'll close out this question for you now. Thank you.

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