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arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 981
Experience:  MCSE, RHCE, IBM System X Server Certified
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I have a new Dell computer desk top with Windows 7. I had XP

Customer Question

I have a new Dell computer desk top with Windows 7.
I had XP and was able to put a cd in and burn it to
my music. I have three doors but nothing comes out to
put the cd in. Am I missing something?
Submitted: 1 year ago.
Category: Computer
Expert:  arsufi2002 replied 1 year ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

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Expert:  arsufi2002 replied 1 year ago.

Are you trying to open CD/DVD drive door of new computer?

Expert:  arsufi2002 replied 1 year ago.

waiting for your response

Expert:  arsufi2002 replied 1 year ago.

Are you there?

I am still waiting..

Expert:  arsufi2002 replied 1 year ago.

Since you are not online, i request you to do this activity..

1: From Windows Desktop, Open Computer

There you can find attached devices like HDD, CD Drive other hardwares which is attached to system

2: Right Click the CD/DVD drive which shows

3: Click Eject

Now the CD/DVD drive should open and that's the physical drive you have on computer. You can also find the physical eject button near to that drive and can use it to open drive

Let me know if that solves the issue.

Thanks

Expert:  arsufi2002 replied 1 year ago.

Dear sir,

Would you please update status

Expert:  arsufi2002 replied 1 year ago.

Hi,

Didn't find you back. I am just checking to see if you are still waiting for answer..

If you want to cancel question, please let me know

Regards,

Fiyaz