Then as a first step of troubleshooting, i request you to Reset Chrome settings. This is how you want to do it..
1: Open Google Chrome Browser
2: In the top-right corner of the browser window, click the Chrome menu
3: Select Settings
4: At the bottom, click Show advanced settings.
5: Under the section "Reset settings,” click Reset settings.
In the dialog that appears, click Reset.
This resets Chrome browser. Now close Google Chrome and reopen, Check it if you can download things..
Try if you can download by clicking on this link
Please feel free to ask if you have any trouble carrying out the activity. If you get disconnect after performing reset procedure, open your mail and search for Just Answer mail, there you can find link to this chat session