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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a HP TouchSmart # 520-1155. somewhere in my machine I

Customer Question

I have a HP TouchSmart #(###) ###-#### ***** in my machine I have Lost a program and it does not to be anywhere on the had drive I can get to. the program is " HPPhotoSmartEssential.msi " Every time my computer starts up it goes looking for it and can't find it. It tells me it is not available either in my machine or on the Internet and it is giving me no end of problems with all 3 browsers ( chrome, firefox & IE. can you please help me?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,
I'm sorry about the issue. Does the program show in Control Panel?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you