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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9249
Experience:  Computer Technician
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I tried to upgrade my windows 7 to windows 10. It is not

Customer Question

hi Richard:
I tried to upgrade my windows 7 to windows 10. It is not working properly. It appears I have part win 7 and part win 8
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Hi,
My name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this. .
I am sorry to hear that you are having this issue.
What is currently on the screen of the computer that you are having issues with?

Customer: replied 1 year ago.
currently your response to me. My face page only has icons that I had put there w/win7.
Expert:  Randy Computer Tech replied 1 year ago.

Okay, Windows 10 has lots of similarities to Windows 7 including the Start menu and desktop icons. It is a combination of Windows 7 and Windows 8. I can get you a tutorial if you want to see if it is functioning properly.

Expert:  Randy Computer Tech replied 1 year ago.

Please let me know if you need any other assistance.
Please take a moment to rate my service positively.
Thank you very much!