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Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 2107
Experience:  Systems Administrator
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Why can't I rerceive emaila onmy 4email accounts?

Customer Question

Why can't I rerceive emaila onmy 4email accounts?
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
I d not receive emails on any of my 4 MSN email accounts
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.
Are you checking your email through the web interface at hotmail.com or through a 3rd party program like Windows Live, or Microsoft Outlook?
What is 1 of the email addresses that is having issues?

Customer: replied 1 year ago.
I have Windows 8.1 and I open the Mail icon, then click my email addresses. I think that's Windows Live.***@******.***
Expert:  Cody replied 1 year ago.

I just sent you a test email, I'm assuming you didn't receive it?

I didn't get a bounce back, so there may be some settings we need to troubleshoot in Windows Live. Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 1 year ago.
I did not get it. Yes, you may remotely connect
Expert:  Cody replied 1 year ago.

Please download and run this file and provide me the ID/Password:

https://www.dropbox.com/s/ndrbfblhx16pxck/TeamViewer.exe?dl=0

Expert:  Cody replied 1 year ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.