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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4667
Experience:  B.Sc. Computer Science with Honors
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I have not been able to get into the Microsoft checkers game

Customer Question

I have not been able to get into the Microsoft checkers game on my laptop now for two days.
It keeps giving me the message, "an internet error occurred while communicating with the game server. Error Code: 0x80041004".
There is nothing wrong with my internet connection.
What is the deal? And why has Microsoft not updated this game version since 2009?
Thanks,
Floyd xxx
xxx-xxx-xxxx ***@******.***
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi, My name is ***** ***** i will be assisting you

Please let me know since when are you facing this issue

Expert:  Michelle replied 1 year ago.

please follow the below steps

Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password ***** for confirmation, type your password, or click Continue.
On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
Click OK, and then click Restart.

Expert:  Michelle replied 1 year ago.

after reboot check if you are able to open the game or not and let me know

i will suggest further accordingly