Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, Yes. It is a scam. Do not trust unsolicited calls. Do not provide any personal information.
Here are some of the organizations that cybercriminals claim to be from:
If someone claiming to be from Microsoft tech support calls you:
Do not purchase any software or services.
Ask if there is a fee or subscription associated with the "service." If there is, hang up.
Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.
Take the caller's information down and immediately report it to your local authorities.
Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.
To Report phone scams please click on this link
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