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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31285
Experience:  Over 20 years of consulting to the IT industry
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Just purchased s new battery and put it in and it rsn 10

Customer Question

Just purchased s new battery and put it in and it rsn for about 10 min. I left and turned it off and now it will not even light up at all.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please the make and model of the device?

Thank you

Customer: replied 1 year ago.
I plugged the computer into a different outlet and kept turning the connection and I have computer bsckbon now. Thank you but I hope I have it fixed now.
Expert:  Richard replied 1 year ago.

ok, it would have been residue power.

In the future if it happens, remove the power cable and hold the power button down for 60 seconds then release.

Then connect the power cable. That would get it working.

But it will be ok now

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you