For Online Computer Support, Ask a Computer Technician
Hi there and welcome
Can you tell me please the make and model of the device?
ok, it would have been residue power.
In the future if it happens, remove the power cable and hold the power button down for 60 seconds then release.
Then connect the power cable. That would get it working.
But it will be ok now
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.