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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have been unable to access my incoming e-mail, or send any

Customer Question

I have been unable to access my incoming e-mail, or send any out going e-mails for 72
hours. A request from aol continually asks for my password ***** I have punched in every password ***** can think of, but am continually rejected.
I would like to establish a password ***** the company will recognize so as to get back on line. Please help me. I have been a customer for over seven years, and am continually asked to reestablish my password, and when I do, it is not accepted.
***@******.***
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,
I'm sorry about the issue. Have you tried anything else at the AOL email website?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you