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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Not able to print from the computer. Can copy on the

Customer Question

Not able to print from the computer. Can copy on the printer.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,
I'm sorry about the issue. Is there any error or message?
What's the model of your printer?
Is the printer connected to the computer with a USB cable? Or is the connection wireless?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Please reply at the box below. Thank you
Customer: replied 1 year ago.
No
hp1050 J410
Connected with USB cable
Windows 10
Expert:  Viet - Computer Tech replied 1 year ago.
Was this printer working fine on your windows 10 computer previously?
Was there any change to your computer recently that may have caused this issue?
Please reply at the box below. Thank you.