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Hi there and welcome
What exactly happens when someone tries to call you on Whatsapp?
ok, Whatsapp is pretty unreliable as they (facebook who now own it) have stopped development of it.
Do you have these friends you want to call on Facebook?
ok, can you tell me the make and model of your phone please.
Can you go to Settings, Applications.
Press on Whatsapp and press clear data
Once done, restart the phone and tell me please if it is now working.
how do you mean nothing is happening? Can you be more specific please...
ok... but did you do the instructions I gave? Sorry its not clear if you did.
Can you go back to Settings, Applications and then uninstall WhatsApp (press uninstall on it)
then restart the phone
Then go to the Google Play Store and install the App again and then try to call
Let me know the results please.
it will, you have to go to Settings, Application, press on whats app and uninstall it
Its the same place as the last instructions which leads me to believe you did not do the last instructions.....
If you saw Clear Data, you will also see uninstall
thats ok, now restart the phone, go to the Play Store, then download and open it
And tell me if it now allows you to call.
there is no time limit,
How do you mean you can't get it? where are you getting stuck?
ok... sorry I am not exactly clear on what your messages are meaning...
Where are you getting stuck?
you cannot lose the Play Store.
Please just go to your list of apps and you will see it there, you cannot delete it
you need to press on the Magnifying glass and search for the app Whatsapp then press it and press install.
It then can be an outage with the service in your area
Do you have another phone there with whatsapp installed?