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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Dell said I had a new program computer. and i have no sound

Customer Question

dell said I had a new program for my computer. and i have no sound from my computer
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,
I'm sorry about the issue. What's the model of your Dell computer?
Is it a laptop or desktop?
Did Dell say what's the new program for?
When did sound first stop working from your computer?
Do you have windows xp, vista, or 7, or 8, or 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you