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Hello! My name is*****
Are you installing Windows 10 using Windows Update or using Windows 10 installation media?
Please start Windows Update and let me know it will work this time or give you an error.
You need to start Windows Update. Do that by clicking on the Windows Start button and then typing Windows Update into the search box. Once you see its icon under the search results, click it.
When the Windows Update window appears, click the Check for updates button.
The first step is to download all available updates for your current Windows version. Once all the updates have been successfully downloaded, it will offer you to download Windows 10.
If you see 65 updates to be downloaded, it might take some time to fully download them all. You should see the download progress.
OK. There is another way of upgrading to Windows 10. I will provide the instructions now.
Since Windows Update doesn't seem to be working, there is another way of upgrading to Windows 10 – you can use the Windows 10 media creation tool.It is free and can be downloaded on this link:
https://www.microsoft.com/en-us/software-download/windows10Download and run the tool and choose the first option there - Upgrade this PC now.Follow the instructions and it will allow you to upgrade to Windows 10 with no errors messages. I used the same tool to upgrade my computer to Windows 10 and it worked just fine.You can also use the same tool to create a Windows 10 installation media used for repairing and reinstalling Windows 10.Let me know if you require further assistance.Regards,IT Miro
In case you encounter problems, I am here to help you further.
Do you still require assistance with this issue?
Let me know,IT Miro