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Hello! My name is*****
Please let me know the following:
What is the current Windows version you are using, and are you upgrading to Windows 10 using Windows Update or using Windows 10 installation media?
Thanks for the information!
If you are unable to successfully upgrade to Windows 10 using Windows Update, there is another way of upgrading to Windows 10 – you can use the Windows 10 media creation tool.It is free and can be downloaded on this link:
Run the tool and choose the first option there - Upgrade this PC now.Follow the instructions and it will allow you to upgrade to Windows 10 with no errors messages. I used the same tool to upgrade my computer to Windows 10 and it worked just fine.You can also use the same tool to create a Windows 10 installation media used for repairing and reinstalling Windows 10.Let me know if you require further assistance.Regards,IT Miro
Do you still require assistance with this issue?
Let me know,IT Miro