Hi. My name is***** you for your question and the opportunity to assist. Would it be possible for me to connect to your PC/laptop remotely so I can take a look at this?
Click the link below to start the connection download- http://tinyurl.com/RapidSupport- Wait for the download to begin.(may take several moments depending on connection speed)-Click Run/Open or Allow when asked. -When the program has loaded, a window will open giving you a 9 digit ID and a 4 or 6 digit password.Please post those numbers in a Reply below using the same spacing.I need them so I can connect to you.-You can then minimize the TeamViewer window (please do not close it).
Thank you. Connecting now.
All done. Locks removed.
You can click the stars at the top of the page to provide a rating and close the question.
Hi. Please take a moment before leaving to provide a rating using the stars at the top of the page.
This is the only way I am credited for my time and assistance to you.
It would be greatly appreciated.