Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Please get into Safe mode and try the following.
In Safe mode, please click Start button, select All programs, Accessories, System Tools and select System restore.
Select restore the computer to an earlier date. Follow the on screen instructions.
After restarting the computer, the computer will get into Normal mode.
If the issue persists, or you have any questions, please be back and let me know.
If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!
S H E F I N