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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8752
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I purchased iDrive but now I realize that the data transfer

Customer Question

I purchased iDrive but now I realize that the data transfer is counting toward my Verizon data cap. Verizon Home Fusion is the only broadband available to me. Help!!!
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

you may be able to set the app to only backup when you are connected to wifi

otherwise you can just uninstall it.

what type of phone are you using?

Customer: replied 1 year ago.
Verizon cell
Expert:  Robert M. replied 1 year ago.

yes i figured that much.

is it an android or an iphone ?

Customer: replied 1 year ago.
I am using Verizon Home Fusion which is a cell based broadband service for my home computer.
Expert:  Robert M. replied 1 year ago.

oh. ok now i got it.

if that is the only broad band that you have anything that does a data backup is going to be using your data plan.

you would need to either go to a larger plan or uninstall the idrive program. It will be a lot cheaper to just back stuff up to a flash drive.

All you really need is the stuff from your documents folders with your pictures and music and documents. the stuff that is yours alone and can not be re installed. even just copying the folders to a flash drive will work.

this page has instructions on how to cancel the idrive account. you want to do that BEFORE you uninstall the idrive. just click on the link for "how do i cancel my account"

https://www.idrivesync.com/faq/topic/billing

As for the program you want to go to the

control panel / programs

double click on the idrive and select uninstall