How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Josh Your Own Question

Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
50836188
Type Your Computer Question Here...
Josh is online now
A new question is answered every 9 seconds

My hotmail states..the user name or password is

Customer Question

My hotmail states..the user name or password ***** hotmail is incorrect..so I am not receiving my mail...what do I do now please?
Submitted: 1 year ago.
Category: Computer
Expert:  Josh replied 1 year ago.

Hi!

It is possible that someone has accessed your account and changed the password.

Please click here: https://account.live.com/ResetPassword.aspx?

Select I forgot my password ***** follow the prompts to reset your password.

Related Computer Questions