Hi, My name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this. .I am sorry to hear that you are having this issue. What is the name of the game you wanted and which one downloaded?
Hi, there I'm Sean and I'll be happy to help, is this a web based game? Something through Steam or Origin or a similar platform? I'd need to know the name of the game, date of purchase, and where you purchased from... THanks !