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Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36826
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I have a Garmin on a motor cycle. My husband passed away and

Customer Question

I have a Garmin for use on a motor cycle. My husband passed away and I have no idea how to up date. can you help?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What's the model of your Garmin device (please check at the back, etc.)?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can you download / install the Garmin Express program at the website below to update?

http://www.garmin.com/support/download.jsp

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
I'm on express but don't seem to be able to download.
Expert:  Viet - Computer Tech replied 1 year ago.

Is there any error or message?

What's the model of your Garmin device (please check at the back, etc.)?

Do you have windows xp, vista, or 7, or 8, or mac computer? And/or what's the brand/model of your computer?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
The unit does not have a # ***** it. I do have windows 8.
Expert:  Viet - Computer Tech replied 1 year ago.

Please click on the website below:

http://software.garmin.com/en-US/express-download.html#win

, then press at the same time the two keys Ctrl and J on your keyboard in order to see the Downloads window

, then there, open / run the item GarminExpressInstaller and install it.

Please reply at the box below. Thank you.