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Christine-cssm
Christine-cssm,
Category: Computer
Satisfied Customers: 5
51872716
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Cannot log in. have been trying days. HELP ME

Customer Question

cannot log in. have been trying for 3 days. HELP ME
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,
I'm sorry about the issue. What are you trying to log in to?
Is there any error or message?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
Trying to log into SKYPE
Customer: replied 1 year ago.
user name: XXXXXXXXXXXX
Expert:  Viet - Computer Tech replied 1 year ago.
Thank you for replying back. Is there any error or message?
Do you have windows xp, vista, or 7, or 8, or mac computer? And/or what's the brand/model of your computer?
Can I connect remotely to your computer, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you
Customer: replied 1 year ago.
Windows 7. Error Message: cannot verify that I am I. I can answer any question that Skype asks, and easily prove my idenity.
Customer: replied 1 year ago.
I DO NOT want a password ***** ASK............. Only Skype
Expert:  Viet - Computer Tech replied 1 year ago.
Do you still have access to the email address that is associated with your skype account?
Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?
Please reply at the box below. Thank you
Customer: replied 1 year ago.
No and No
Expert:  Viet - Computer Tech replied 1 year ago.
What happened to the email address that is associated with your skype account?
Would you like a new skype account?
Thank you.
Customer: replied 1 year ago.
Will you help me and stop this nonsense?
Customer: replied 1 year ago.
Your answer please
Expert:  Viet - Computer Tech replied 1 year ago.
I'm sorry, I'm not affiliated with Skype; I'm an independent computer support technician, so that's why I'm asking these questions.
What happened to the email address that is associated with your skype account?
Do you mean you submitted the issue to Skype previously, and they said they could not verify you?
Thank you.
Customer: replied 1 year ago.
Hello???
Customer: replied 1 year ago.
Expert:  Viet - Computer Tech replied 1 year ago.
Did you see my previous questions?
I'm sorry, I'm not affiliated with Skype; I'm an independent computer support technician, so that's why I'm asking these questions.
1. What happened to the email address that is associated with your skype account?
2. Do you mean you submitted the issue to Skype previously, and they said they could not verify you?
Thank you.
Customer: replied 1 year ago.
All are answered above
Expert:  Viet - Computer Tech replied 1 year ago.
What happened to the email address that is associated with your skype account? Thank you.
Customer: replied 1 year ago.
never had an e-mail address for Skype.
Customer: replied 1 year ago.
hello????????
Expert:  Viet - Computer Tech replied 1 year ago.
When anyone sign up for a skype account, it asks for your email address.
Did you try to reset your skype account password ***** each email address or yours and check?
Thank you.
Customer: replied 1 year ago.
You have been no help at all. Do not charge me for anything. You have done nothing for me. A charge, if any, will be protested and denied.
Customer: replied 1 year ago.
goodbye
Expert:  Kamil Anwar replied 1 year ago.

..

Expert:  Christine-cssm replied 1 year ago.
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you.
http://www.justanswer.com/computer/9aoka-cannot-log-in-trying-days-help.html
Thank you, ***** Support Team.