Hi there and welcome
To do this, you will reset it. To reset it, on the log in screen for windows, hold down the SHIFT button and with it held down, click the power icon and choose restart. Keep SHIFT held until it has restarted into a menu. Choose Troubleshoot, then Reset my PC. This returns the PC to new
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
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