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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9250
Experience:  Computer Technician
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My tablet suggested i install windows 8.1 and i did but upon

Customer Question

my tablet suggested i install windows 8.1 and i did but upon restart now when I get past the sign on screen i just have a blue screen and blinking tool bar. I can't do anything with it or get back to the home screen with the icons
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Hi,
My name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this. .
I am sorry to hear that you are having this issue.

What is the brand/model of your tablet?

Customer: replied 1 year ago.
asus vivotab smart ME 400C
Customer: replied 1 year ago.
r u still there?
Customer: replied 1 year ago.
Randy? Can you send me an answer so I know you are still there?
Expert:  Randy Computer Tech replied 1 year ago.

Yes, sorry about the delay. I was checking on the Asus.

Customer: replied 1 year ago.
thanks I have never used support like this so wasn't sure what to expect. Tried sending you a video of whats happening but it said it was too large of a file
Customer: replied 1 year ago.
never mind. its taking way too long. thanks for trying to assist me.
Expert:  Randy Computer Tech replied 1 year ago.

Sorry about the delay, there are several different possibilities and things to try.