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Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11416
Experience:  25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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My transformer book keeps saying it is shutting down but

Customer Question

my transformer book keeps saying it is shutting down but does nothing
Submitted: 1 year ago.
Category: Computer
Expert:  Michael Hannigan replied 1 year ago.

Hello my name is***** can help you with your concern with your Asus Transformer.

In order to give you the best support about this matter, I need to know the following information:

- Have you pressed-on the power button for about 10-12 seconds?

- How often does this issue happen?

- When it gets stuck on the Shutting down screen, does the unit gets hotter than usual?