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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4667
Experience:  B.Sc. Computer Science with Honors
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Asus uttrabook screen is black but I can see the curser

Customer Question

Asus uttrabook screen is black but I can see the curser move.
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

I am sorry to hear that you are facing problem with your computer.

Push and hold down the power button for 30 seconds and then release the button.

wait for 3 mins and power it back on.

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