How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert M. Your Own Question

Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8751
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
23372949
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

Wordperfect 5 program. Can't click on print because it isn't

Customer Question

Wordperfect 5 program. Can't click on print because it isn't lit, so can't print. Today, print program had switched to fax printer, so I switched it back. Now I'm stuck.
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

go to the printers folder and see if the printer you want is online

if it is not the computer would auto switch to the next available printer probably the fax

if it is offline check whether the printer itself has an error message on it.

if not tell me what printer it is and if it is hooked up via usb or via wifi and if it has worked with the win 10 recently

thank you