I am the person that will be helping you today.
You may install the free Windows Mail Client from the following page: http://windows.microsoft.com/en-us/windows-live/essentials-other#essentials=overviewother
On the above-mentioned page, click the "Download Now" button, download the file, and install it. Once it is installed, you can open the "Windows Live Mail" application and use it to access your email.
If you wish, I can remote into your system, install the application, and set it up for you. If you would like for me to do all of this for you, please click the "Accept this offer" button for the remote tech support service.
If you need anything else in the future, please let me know.
Thank you for your time today.
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
After you accept the cost of $45, the remote link will be posted here.