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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5346
Experience:  B.Sc. Computer Science with Honors
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I have a webcam c615 logitech which works ok on vision but

Customer Question

i have a webcam c615 logitech which works ok on vision but no sound on skype or ceese. any suggestions?
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.

I am sorry to hear that you are facing problem with your Logitech webcam on skype.

Expert:  Michelle replied 1 year ago.

you mean the video is fine and the mic is not working is that correct.

Expert:  Michelle replied 1 year ago.

let me know when you are ready we will check the mic settings.

Expert:  Michelle replied 1 year ago.

Follow these steps

Open skype click on tools on the top and select options now on the left click on audio settings and select the microphone as Microphone HD Webcam C615 click save and exit