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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8947
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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My Google Chrome stopped working why?

Customer Question

My Google Chrome stopped working why?
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

any number of reasons. it would be pretty hard to tell you without even an error message to go on.

But if it worked recently try this. It should put your computer back to the same way it was on the date you restore to and if the chrome worked then it should work after the restore

System restore instructions - windows 7 or 8 8.1

hold the windows logo key down and hit R
type rstrui.exe in the run box that comes up and hit enter

select restore to an earlier date.

Under the "suggested restore" which is usually not old enough to help is a link for "OTHER RESTORE POINTS"
click that if the suggested ones are not BEFORE THE PROBLEM STARTED

choose a date that is BEFORE you experienced the problem

hit ok / restore

the computer will start to shut down

a restoring settngs box will appear with a status bar

when it finishes your computer will restart with the same settings it had on the date you restored to. your data will not be affected.

It is not perfect. But it fixes a lot of things.

Customer: replied 1 year ago.
I will try
Expert:  Robert M. replied 1 year ago.

Let me know if it worked please. If it does not we can try other things. I can even log in remotely to fix it for you

If it did work I would really appreciate if you would give me an excellent rating as that is the only way that I receive credit for my work

Thank you