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Hi there and welcome Michael
Do you wish to access it via the AOL desktop or via your internet browser?
Please let me know.
Then all that you have to do on the other computer is go to
Sign into your account there and you can then access it on this other computer / laptop and access the emails
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
No where, thats it, thats accessing the account.
So you have now enabled the computer to access the account, that complete the task
If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
via the instructions I initially gave you...
You just did this
all that you have to do on the other computer is go to
you said you did this and saw the emails
is everything clear?
I have the feeling maybe your trying to ask something other then how to access your email account on another computer?
ok, downloading and accessing are two different things.
And downloading can mean multiple things
Can you tell me exactly what it is you want to achieve please? What do you want as an end result?
and its AOL via internet explorer correct as this is what you initially said?
ok.... well the instructions I keep giving you is how.
What is the issue you have with the instructions?
Its the only way, as that's where you go in the browser.
ok, your saying AOL
What is benchmarks emr system that you have in your office?
I offered to see this for myself but you rejected this. I don't mind giving out instructions a few times but t seems your not sure of what you exactly have there?
Is it possible I can connect and see?