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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Windows Vista. When I open Windows Mail, an error

Customer Question

I have Windows Vista. When I open Windows Mail, an error code CCC91 appears. It asks me to put in my Username and Password ***** verification, which I do, but once I've done that and pressed OK, again the window comes up requesting my Username and Password. What do I do to get rid of this error
Read more: http://www.justanswer.com/computer/3rwnq-windows-vista-when-open-outlook-express-error.html#ixzz3kVj31xCF
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

If you test going to your email website, are you able to sign in and use your email there?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,