Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.
you are trying to install vista from a disk?
The vista disk is an upgrade disk or a full version os.
do you get any error when you try to run the upgrade.
is it a desktop or a laptop computer which you are upgrading.
Shut down the computer and check for any external devices connected to the computer and disconnect them, all you have to make sure is that only keyboard and mouse is connected to the desktop computer and not other device should be attached. Try to run upgrade after that.
Try running the upgrade disk now.
you didnt remove the extra devices attached to the computer apart from keyboard and mouse as i suggested.
did you run the upgrade, let me know are you still facing the problem of freezing.
what is the current status.
after disconnecting external devices attached to the pc did you try to run the upgrade.
Upgrading to Vista from Windows XP is a one-way street. You can’t return to Windows XP once you’ve installed Vista. Don’t upgrade unless you’re sure you’re ready for Vista.
Make sure your computer is ready for Vista.
Before upgrading, run through the following checklist:
Compatibility: Check out Vista's Upgrade Advisor (on the left). The program alerts you beforehand what parts of your computer may not run well under Windows Vista.
Security: Turn off your antivirus software and other security programs. They may innocently try to protect you from Windows Vista’s upgrade process.
Backup: Back up all your important data on your Windows XP PC.
Insert the Windows Vista DVD into your DVD drive and choose Install Now.
remove the vista disk from the drive and follow the steps given below.
oindows xp screen click on start select run and type in cmd and hit enter.
Now you will see a black windows type in
sfc /scannow on the command line and hit enter.
i will openn the question to other experts for there views as i am running out of ideas.
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Are you using Windows XP 64 Bit version or 32 Bit version ? What is the version of Vista upgrade ?
If you have an upgrade copy of a 32-bit version of Windows Vista, you can start the upgrade while running your existing version of Windows.
If you are using an upgrade copy of a 64-bit version of Windows Vista to upgrade a 64-bit version of Windows XP Professional, you must perform a clean installation of Windows Vista.
Please check the following Microsoft KB article: