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Jins M. N.
Jins M. N., Computer Support Specialist
Category: Computer
Satisfied Customers: 2428
Experience:  Qualified Computer Professional - 12+ years experience. Expert in Computer Hardware & Graphic Design
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Mtt. I'm bob case in Bartlesville, okla. I want to cancel my

Customer Question

mtt. I'm bob case in Bartlesville, okla. I want to cancel my aol computer checkup, how do ,I do ,it???
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you
Expert:  Kent-cssm replied 1 year ago.
Hello,
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. (http://www.justanswer.com/computer/9a607-mtt-i-m-bob-case-bartlesville-okla-want-cancel-aol-compu.html).
Thank you, ***** Support Team
Expert:  Jins M. N. replied 1 year ago.

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.

Please follow below steps to cancel AOL Computer Checkup online

1. Visit http://myaccount.aol.com/ enter your Username or Email and Password, and click Sign In.

2. Answer your Account Security Question and click Continue.

3. Under Service Options, click Manage My Subscriptions.

4. Click the Cancel link that corresponds to AOL Computer Checkup.

5. Make sure you review all of the benefits you'll lose by canceling your subscription. If you decide to keep the service, click Keep My Plan. If your mind is made up and you'd still like to cancel, select your reason from the drop-down menu provided and then click Cancel.

6. A notification will show that your product or service has been canceled.

7. Shortly afterward, you'll receive an email that confirms your service has been canceled. Please keep in mind it may take a few hours to complete the cancellation process.

You can also call AOL support at 1 - 8 6 6 - 4 8 5 - 9 2 1 7 Monday through Friday from 8AM to 1AM ET and Saturday from 8AM to 10PM ET for help.

Regards

Jins